At a glance
This website has no advertising, analytics tags, accounts or online message database. Its email tool prepares a draft in your email app. Website hosting and any email you send are different from the offline Android app.
1. Who is responsible
PLATES LIFE CIC is responsible for the company website at plateslife.site and enquiries sent to contact@plateslife.site. Company number: 17251529. Registered office: The Old Stables Forton, Montford Bridge, Shrewsbury, United Kingdom, SY4 1ET.
The Android app is covered by its separate app privacy policy.
2. Visiting the website
Your browser connects to the hosting infrastructure to request pages and images. That infrastructure necessarily receives connection details such as your IP address, requested URL, browser information and request time. Hosting providers may use operational or security logs to deliver pages, detect abuse and maintain the service.
The site’s own code has no analytics or advertising scripts, third-party font requests, tracking pixels, social-media embeds, localStorage or sessionStorage. Filters and FAQ search run in your browser and are not submitted to us.
The primary website is served from cPanel-managed hosting. A separate review copy may use OpenAI Sites and Cloudflare delivery services. These providers process connection and security information to operate their services; their processing is separate from the offline app. Provider terms govern their own service operations.
3. Email enquiries
If you email us, we receive the message, your email address, any name you include and other information you choose to send. We use that information to respond, investigate the issue and keep an appropriate record of the conversation.
The website’s “Prepare an email” tool does not send or store your message. It builds a mailto: link locally. Your chosen email provider handles the draft and delivery if you decide to send it. If no email app opens, use the address displayed on the contact page.
Please do not send passwords, identity documents, sensitive personal information or quiz answers unless genuinely needed for a specific enquiry.
4. Purposes & lawful basis
We use ordinary enquiry information and limited website operational data for our legitimate interests in responding to people, providing information and maintaining a secure, functioning website. Where applicable, we may also process information to comply with legal obligations or to take steps you request in relation to a specific service.
We do not use support enquiries to sign people up for marketing. This website does not have a newsletter signup or a marketing-consent form.
6. Retention & security
We keep correspondence only for as long as needed to handle the enquiry, maintain an appropriate business record and meet applicable legal requirements. The necessary period depends on the issue; you can ask us to review retained correspondence or request deletion. We will explain if a legal obligation requires us to retain specific information.
Hosting providers control the operational retention periods for infrastructure logs under their service arrangements. Contact us for details relevant to a particular request.
We use appropriate access controls for the information we handle. No email or internet service can be guaranteed completely secure. The live site should be accessed over HTTPS.
7. Your rights & concerns
Depending on the information and applicable law, you may ask to access, correct or erase personal data we hold about you, restrict its use, object to processing, or receive a portable copy where that right applies. Rights are subject to legal conditions. We do not hold a server copy of your locally saved app information.
Contact contact@plateslife.site to make a request or raise a concern. If a concern is not resolved, you can complain to the UK Information Commissioner’s Office or your relevant local supervisory authority. We may need proportionate information to verify a request.
8. Young people & external links
The Farming Careers app is designed for ages 13+. This website provides general company and educational information and does not request an age or create child accounts. A parent, guardian or young person can contact us about any enquiry information they believe should be removed.
When you follow a link to Google Play, a public register or another website, that service’s own privacy terms apply. We do not control those websites.
9. Changes & contact
We will update this notice when the website or our enquiry handling changes. The date at the top shows the latest revision.
Privacy contact: contact@plateslife.site. You can also write to PLATES LIFE CIC, The Old Stables Forton, Montford Bridge, Shrewsbury, United Kingdom, SY4 1ET. Please identify the app or website and explain your enquiry.